TERMS OF HIMOS ONLINE SHOP



SKI PASSES


Purchase ski passes online conveniently!

You can purchase a ski pass in advance and use it during the season 2025-2026 whenever it is convenient for you.
Tickets are valid until May 1st, 2026 and can not be extend further.
Already purchased ski pass can not be exchanged, modified or cancelled without an exceptional force majeure – in case of injury, doctor´s epicrisis. In these cases, we charge a cancellation fee of 15 euros/order.

ALL SPECIAL OR DISCOUNT PRICE SKI PASSES MUST BE PURCHASED FROM TICKET SALE OFFICE ON SPOT


All the Axess ticket system tickets are remote-controlled. Do not puncture the cards to prevent damage to the chip.
In exchange for a damaged SmartCard, you must purchase a new chip card of 8,00 €.
The card should be placed on the left side, with a jacket, cheast, or sleeve pocket. The skier himself has to take care of the insurance coverage he thinks he needs.

-  From online sale you can purchase hour, evening and day/multiday tickets by loading your Axess SmartCard.
   Loading by WTP-number when you arrive at Himos you can head straight to the lift.
   OR
   Purchase a ticket and an Axess chip card, you will receive a QR code for your email to retrieve a ticket. When you arrive at Himos, you can pick up your
   ticket with the QR code you received from the Axess pick up box, located in front of West Himos ticket sale office or with the order number from
   the ticket sale office.
-  Pensioners, Discount, campaign, or group tickets can not be purchased at the online sale.
-  The minimum ticket length is 3 hours. The tickets will be valid for the period 2025/2026 and will be activated by the first lift entry for that day’s ticket.
   Multi-day tickets are activated from the first lift entry and are valid for the following consecutive days – the exception is 3/5 days and 5/7 days,
   in those tickets 3 optional days of skiing during a 5-day period, or alternatively, 5 days of skiing during a 7-day period. Evening+Day and
   evening+ 2 days tickets has to be used in order to evening first and day/2days second. You can´t change the order of the loads.
-  The ticket is personal and can not be transferred/sold to another person.

The staff monitors the use of tickets at lifts. Be prepared to prove your identity if needed.

If purchased children´s ticket (7-12-years) be ready to identify child´s age to the personnel if needed.


SEASON PASSES - for the season 26/27


SEASON PASS
purchased before 31.5.2026
299 € 
199 € 7-12-y. and senior citizen 65+/pensioner

Normal prices after that
629 € 
439 €
7-12-y. and senior citizen 65+/pensioner

The benefits of a Himos Season Pass holder (not Company pass holders nor Lumila season pass holders) will be released later.

Benefits are personal and requires that there is season 26/27 ID in a season pass which can be reclaimed from the ticket Sale Office.

1.   Season pass is personal and may not be transferred / sold to another person. Season pass is valid
      skiing season 2026/2027 in all ski areas during the
      opening hours. (Lumila season pass is valid in Lumila area.)
2.   Season pass is loaded in online sale and will be activated in first entry through the gate. Please
      note that you will use a correct WTP-number. You  may not load your own season pass to another
      person´s old season pass chip card.
3.   Season pass holder´s photo has to be loaded in the time of purchase.
4.   When you buy the season pass for a child (7-12 years) be ready to identify child´s age to the
      personnel if needed. The age of the child at the time of purchase determines the price of the season
      pass. Senior 65+ /Pensioner season passes can be purchased from the office, please contact
      by e-mail myynti@himos.fi
5.   Season pass will be loaded to the Axess Smart Card only. Axess Smart Card (8,00 €) doesn´t include to the season pass price.
      You may purchase the Axess Smart Card at the same time as buying season pass. Do not puncture
      the cards to prevent damage to the chip. In exchange for a damaged SmartCard, you must
      purchase a new chip card of 8,00 €.
The card should be placed on the left
      side, with a jacket, cheast or sleeve pocket.
6.   Misuse of the season pass or breaking of the slope and lift rules may lead to either temporary or
      definitive suspension of the pass.
7.   In case of buying, the season pass will be withheld for a specified period and our personnel will
      contact the parents in all cases of bullying. In repeated cases, the season pass is canceled for the
      rest of the season. No refunds will be made in these cases.
8.   If another person than season pass owner uses the season pass, we inherit the examination fee of
      €150.
9.   Forgotten/Lost season pass; 20 euros fee will be charged when season pass will be replaced, fee
      doesn´t include Axess Smart Card.
10. Already purchased season pass can not be exchanged or cancelled without an exceptional force
      majeure – in case of illness, doctor´s epicrisis. In these cases, we charge a cancellation fee of
      EUR 15/order.
11. Skier by him-/herself ensure that insurance cover, which he/she considers necessary.
12. Tickets must be paid at the same time than download is made. Payment Service Provider is
      Paytrail.

Please note that when a season pass is loaded onto the chip card, the chip card in question is identified as the person´s chip card and hers/his information is on the chip card. In the future, another person´s season pass cannot be loaded onto the same chip card. In the future, the chip card can only be used for the same person's season pass or day, hour and evening tickets.

If a person violates the ski slopes rules, the ski resort staff have the right to prevent the use of ski resort facilities.
Tickets purchased at online are subject to the same terms as those purchased at the ticket sale office.
Tickets are always paid at the time of purchase through the Paytrail payment service.


PAYMENT


Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on our bank or credit card statement. Paytrail Plc will forward the payment ti the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc Business ID 2122839-7
Innova 2, Lutakonaukio 2
40100 Jyväskylä
Phone: +358 207 181830
www.paytrail.com

Online banking The payment intermediation service related to online banking payments is implemented by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. From the user’s point of view, the service works just like traditional online payment. Paytrail covers the most common credit cards, all domestic banks and the Paytrail account.

You can choose Klarna as our payment method. Klarna offers you detailed payment terms. For more information or questions about payment, please visit Klarna´s webpage.


SKI PASSES AND SEASON PASSES PAID BY EXERCISE AND CULTURE VOUCHERS


Exercise and culture vouchers and apps are not payment methods in online shop. You can pay your personal ski pass or season pass with exercise and culture vouchers and mobile apps mentioned below. I that case, please contact us by e-mail myynti@himos.fi

Edenred mobile, voucher and cardSmartum mobile and saldo │E-passi


CONTACT INFO


Himos-Yhtiöt Oy, Business ID: 0570951-0
Länsikeskuksentie 11
42100 Jämsä
Puhelin: 358 (0)20 711 9100
www.himos.fi

We will comply with the delivery terms and conditions for ski services between SHKY (the Finnish Ski Area Association, FSAA) and the Customer Ombudsman. You may collect terms from the Ticket sale office of the Finnish Ski Area Association /SHKY - General Terms and Conditions for services.

Here you can find Himos-Yhtiöt Oy privacy notice.

    We reserve the right to make changes.